Organization Information:

Intercom, Inc.
55 2nd Street, 4th Floor
San Francisco, California- 94105
Phone: 877-595-5175
Fax: 877-595-5175

Organization Contact:

Contact Office: 55 2nd Street, 4th Floor
Name: Kathleen Estreich , Director, Chief of Staff
Phone: 650-862-3813
Fax: 877-595-5175

Corporate Officer:

Corporate Officer: Eoghan McCabe , CEO
Phone: 877-595-5175
Fax: 877-595-5175

Safe Harbor Information:

Original Certification: 1/25/2013
U.S.-EU Certified Through 1/25/2017

Personal Information Received from the EU/EEA and/or Switzerland:
User engagement for web applications - messaging via user's e-mail address.
Privacy Policy Effective: 1/4/2016

Regulated By: Federal Trade Commission

Privacy Programs:
TRUSTe's Privacy Seal program (

Verification: In-house and TRUSTe (see link above)

Dispute Resolution:
TRUSTe dispute resolution

Personal Data Covered: customer e-mail addresses and locations
Organization Human Resource Data Covered: No
Agrees to Cooperate and Comply with the EU and/or Swiss Data Protection Authorities: Yes

Relevant Countries from which Personal Information is Received:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

Industry Sectors:
Information Services - (INF)