Organization Information:
International Business Machines Corporation, SmartCloud for Social Business
New Orchard Road
Armonk
,
New York
-
10504
Phone:
720-396-5384
Fax:
484-585-1004
http://www.ibm.com/cloud-computing/social/us/en/
Organization Contact:
Contact Office:
IBM Software Group, ICS
Name:
John B Rowe Jr.
,
Program Director SmartCloud for Social Business
Phone:
513-943-1024
Fax:
513-943-1024
Email:
jbrowe@us.ibm.com
Corporate Officer:
Corporate Officer:
Christina Peters
,
Chief Privacy Officer
Phone:
720-396-5384
Fax:
484-585-1004
Email:
cpeters@us.ibm.com
Safe Harbor Information:
Original Certification:
9/11/2012
Next Certification:
9/11/2013
Personal Information Received from the EU/EEA and/or Switzerland:
IBM, through its SmartCloud for Social Business-branded products and services, provides social business services and related support services designed to help companies collaborate more effectively. These products and services are provided as hosted Software-as-a-Service products. IBM processes customer information transferred from the EU/EEA/and or Switzerland to the U.S. in connection with providing the SmartCloud for Social Business service . The data is owned and controlled by IBM's customers, and IBM acts solely as a data processor for our customers data.
Privacy Policy Effective:
10/1/2011
Location:
http://www.ibm.com/privacy/details/us/en /
Regulated By:
Federal Trade Commission
Privacy Programs:
None
Verification:
In-house
Dispute Resolution:
We have retained the services of TRUSTe as our independant recourse mechanism. A link to their website is supplied on our Privacy Policy web link
Personal Data Covered:
Customer owned data processed by the SmartCloud services
Organization Human Resource Data Covered:
No
Agrees to Cooperate and Comply with the EU and/or Swiss Data Protection Authorities:
Yes
Relevant Countries from which Personal Information is Received:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
Industry Sectors:
Information Services - (INF)
Computer Software - (CSF)
Computer Services - (CSV)
Certification Status:
Current